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Viewing Questions Regarding: Returns/Exchanges
  1. 100% Satisfaction Guarantee & 120 Day Return Policy
  2. I ordered the wrong size or changed my mind and want to return my item(s).
  3. "You guys sent me something I didn't order" -or- "You guys sent me a defective item". What do I do now?
  4. How can I cancel an order that has not been processed yet?
  1. 100% Satisfaction Guarantee & 120 Day Return Policy
    Our 100% satisfaction guarantee ensures that every item you purchase meets your high standards — or you can return it for a replacement or refund. All returns/exchanges must be submitted within 120 days of the date we ship out your order.

    We make an effort to make sure that all of our products meet high standards of quality, comfort, and expression. If you are not satisfied for any reason, let us know and we'll do our best to resolve the situation.

    Also, we actually do listen to your feedback. We know that not everyone has the same sensibilities when it comes to apparel, but we want to take your input into consideration as we design new items. We won't always agree, but we will always listen.

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  2. I ordered the wrong size or changed my mind and want to return my item(s).
    All you will need to do is send the items back to us at the address on your invoice. Please include the invoice with the return along with a note indicating what you would like instead, or that you would like a refund. All returned items must be in "as new" condition. "As new" means unwashed, unworn, and unmodified in any way. Please note that in this case, we cannot refund shipping. All returns/exchanges must be submitted within 120 days of the date we ship out your order.

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  3. "You guys sent me something I didn't order" -or- "You guys sent me a defective item". What do I do now?
    Please call us toll-free at 888.546.9266. Please have your invoice (packing slip) ready when you call.

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  4. How can I cancel an order that has not been processed yet?
    If your order is still in the "pending" status, you can view it in your order history and cancel it. If you wish to modify your order in any way, you can cancel the order and place a new one.

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